Help when you need it. Resources when you want them.

Alak is a premium integrated security ecosystem: a central Security Panel connected to smart locks, fire protection devices, and a video doorbell—all managed through the Alak Smart Security mobile app. It is powered by ThinkX Technology and positioned as Made-in-India premium quality.

No. Integration is a core design principle. Status, alerts, and control for panel-connected devices are intended to live in the Alak Smart Security app, so you manage one security story instead of multiple siloed products.

Alak supports resilient connectivity options including Wi-Fi for primary broadband use and GSM/4G cellular paths where configured—helping keep critical messaging and remote capabilities available when primary internet is interrupted. Exact options depend on panel configuration and local network design.

Yes. Multi-user access lets you invite family members, staff, or managers with appropriate permissions. Access can be updated when roles change—useful for households and businesses alike.

Luxury homes and villas are a strong fit, but solutions also cover apartments, offices, retail stores, warehouses, and custom commercial sites. Packages and device counts scale to property type and risk profile.

Professional installation through trained partners is the recommended path for reliability and correct configuration. If you are an installer or channel partner, visit the Partners page to apply or request training.

When supported devices (such as the video doorbell) capture an event, visual context can accompany the alert in the app. That helps you confirm who is at the door or what triggered attention—before disarming, unlocking, or escalating.

Use the Downloads section above or the “Download Brochure” action site-wide. Until final PDFs are published, submissions route your request so the team can send materials by email.